Customer profile
Clients can keep basic contact, dog, and yard details current.
- Profile updates
- Dog records
- Yard notes
Client Portal
Give customers a portal without giving up account control.
Clients can view service details and request changes, while the business decides which service changes need approval and which billing policies apply.
Service requests
Clients can request skips, postponements, one-time work, or service changes for staff review.
- Request history
- Staff review
- Policy acknowledgement
Billing access
Clients can view invoices and manage payment details when billing is enabled for the account.
- Invoice list
- Payment method setup
- Billing history
Customer-only view
Customers see their own service details, requests, and billing information without changing the business account.
- Customer login
- Service records
- Portal controls
Clients request changes; staff approves operational impact.
That keeps customer self-service useful without letting a client silently rewrite route, billing, or staffing commitments.
- Client asks Customer submits a request from their portal.
- Policy shown Portal explains billing and service policy before submission.
- Staff reviews Account staff approve, decline, or adjust the request.
- Records update Approved changes update service and billing records.